As an HR Technology Solution Consultant, Dr. Styles provides organizational development, technological, or Process-Oriented Change Management helping organizations to reengineer processes to achieve optimum workflow and productivity—from system integration to helping the workforce learn new skills to professional development.
Software Integration/System Implementation
Led clients through the various stages of technology implementation & system integration of human capital management (HCM), human resource information systems (HRIS), robotic desktop automation (RDA), customer relations management (CRM), and digital learning technology solutions. New system implementation projects including project selection, user experience research, analysis, integration, system configuration, system interfaces, Rollout scheduling, facilitator selection, Collaborate with key stakeholders planning & executing logistics for training delivery.
Software QA Testing/IT BA
Execute testing phases (identify, and document defects, notes, screenshots, and steps to recreate issue via defect tracker medium and sign-off to developers) to complete prior to end user training, create test scenarios for user acceptance testing-demo software to business users (SME’s, functional leads, project managers. Etc). Well versed with SDLC-Agile & Waterfall methodologies. Understanding of Software Testing Life CycleSoftware Testing Life Cycle (STLC/SDLC), Blackbox (Functional/Nonfunctional, Regression, User interface) Testing.
Workforce Development & Human Capital
Developed approaches and strategies to strengthen the workforce in marginalized communities via workforce training & education programs (opportunities to gain new skills allowing participants to compete in various industries). The self-directed programs were implemented within an Oakland county state employment agency addressing the need of local businesses and improving employability equity for at-risk and dislocated workers within the Pontiac community
Creating learning experiences that enable learners to achieve desired learning outcomes in a human-centered and goal-oriented way. Focusing on Learner and their process of learning (metacognition) and incorporating within ADDIE/SAM Instructional design methodologies and micro-learning to create and provide interactive training content supplement for end-user training or eLearning. Job aids, process maps, simulations, technical writing of procedure manuals, instructor/participant guides, micro-videos, job aids…etc. Hands on expertise in web-based & eLearning platforms.
End-User Training/Post Go-Live Support
A seasoned trainer/facilitator with over 19 years in training Learning and development and leading teams of trainers. Make sure all impacted employees are provided with the necessary tools and training, based on Human-Computer Interaction Theory. Deliver vILT/ILT end-user training, that promotes effective, learner-centered technologies & content that are designed to facilitate formal & informal transfer of knowledge within organizations. Ability to apply adult learning theory, educational psychology/pedagogy & research in the design and development of engaging, interactive virtual/instructor-led technical training sessions for a global audience.
Iterative and Hasso-Plattner 5-phase design thinking model (Empathize, Define, Ideate, Prototype, Test) to build native apps (low & high fidelity Prototypes) via Glideapps, Adalo, and Adobe XD- no code apps for clients (identify requirements for clients, create UX brief & personas, wireframe, feedback, UI & functional Testing, customer feedback).